Free Shipping And Free Returns

Shipping Policy

Last Updated: September 18, 2026

Where We Ship

We currently ship to physical addresses within the continental United States and continental Canada. We do not ship to Alaska, Hawaii, Puerto Rico, Guam, or other U.S. territories at this time. We do not ship to P.O. boxes or freight forwarders.

Order Processing

Orders are processed and prepared for shipment within 1–2 business days after your order is confirmed. Orders placed on weekends or U.S. federal holidays will begin processing on the next business day. You will receive a shipping confirmation email with tracking information once your package has left our facility.

Estimated Delivery Time

Once your order has shipped, you can expect delivery within the following timeframes:

  • Continental United States: 3–5 business days
  • Continental Canada: 5–7 business days

Delivery estimates do not include weekends, holidays, or delays caused by weather, carrier disruptions, or customs processing. These timeframes are estimates and are not guaranteed delivery dates.

Shipping Cost

Shipping is free on all orders delivered to the continental United States and continental Canada. There are no minimum order requirements, no handling fees, and no hidden charges added at checkout.

Carriers

We ship via established third-party logistics carriers that provide tracking and delivery confirmation. Carrier selection is determined at the time of shipment based on destination and package characteristics. Tracking information will be provided in your shipping confirmation email.

Delivery Issues

If your tracking shows delivered but you have not received your package, please contact us within 7 days of the reported delivery date. We will work with the carrier to investigate. If your package arrives visibly damaged, please photograph the packaging and contents before opening and contact us the same day.

Contact for Shipping Questions

Email: info@eatmilamall.my