Last Updated: September 18, 2026
Information We Collect
When you place an order or interact with our website, we may collect:
- Contact information: name, email address, shipping address, and phone number
- Order information: items purchased, order value, and order history
- Payment information: payment method details are processed by our third-party payment processors. We do not store full credit card numbers on our servers.
- Technical information: IP address, browser type, device type, and pages visited on our site, collected through cookies and similar technologies
How We Use Your Information
We use the information we collect to:
- Process, fulfill, and ship your orders
- Communicate with you about your order status, returns, and refunds
- Respond to your customer service inquiries
- Improve our website, products, and services
- Send promotional emails, only if you have opted in to receive them. You may unsubscribe at any time using the link at the bottom of any promotional email.
How We Share Information
We do not sell your personal information. We share information only with third parties who help us operate our business, including:
- Payment processors to complete your transaction
- Shipping carriers to deliver your order
- Email service providers to send order confirmations and, if applicable, marketing communications
- Analytics providers to understand how visitors use our site
These third parties are contractually required to protect your information and use it only for the purposes for which it was shared.
Data Security
Our website uses SSL encryption to protect information transmitted during checkout and account access. We implement reasonable administrative and technical safeguards to protect personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies
We use cookies and similar tracking technologies to remember your preferences, analyze site traffic, and improve your browsing experience. You may disable cookies in your browser settings, though some features of the site may not function properly as a result.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you by emailing info@eatmilamall.my. We will respond within a reasonable timeframe. If you are located in a jurisdiction with specific data protection laws, you may have additional rights under those laws.
Contact
For privacy-related inquiries, email info@eatmilamall.my.